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Lacity, Mary C.

Advanced Outsourcing Practice

Lacity, Mary C. - Advanced Outsourcing Practice, ebook

131,35€

Ebook, PDF with Adobe DRM
ISBN: 9781137005588
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Table of contents

1. Robust Practices from Two Decades of ITO and BPO Research
Mary C. Lacity, Leslie P. Willcocks, Stan Solomon

2. What Providers Say about Establishing the Outsourcing Arrangement
Mary C. Lacity, Leslie P. Willcocks

3. What Providers Say about Managing Outsourced Services
Leslie P. Willcocks, Mary C. Lacity

4. Creating Shared Services in the Private and Public Sectors
Mary C. Lacity

5. The Changing Role of Client Project Management
Mary C. Lacity, Joseph Rottman

6. Best-of-Breed versus Bundled Services
Leslie P. Willcocks, Ilan Oshri, John Hindle

7. Rural Sourcing and Impact Sourcing
Mary C. Lacity, Joseph Rottman

8. Shifting to Cloud Services: Current Challenges and Future Opportunities
Leslie P. Willcocks, Will Venters, Edgar Whitley, John Hindle

Keywords: Business and Management, Business Strategy/Leadership, Management, Organization, Emerging Markets/Globalization, Project Management, Globalization

Author(s)
 
Publisher
Springer
Publication year
2012
Language
en
Edition
1
Series
Technology, Work and Globalization
Page amount
284 pages
Category
Economy
Format
Ebook
eISBN (PDF)
9781137005588
Printed ISBN
978-1-349-66823-6

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