The book gives comprehensive insight into tools and techniques of continuous improvement in one package, providing a step-by-step guide to applying Fit Sigma tools to the improvement process - each chapter contains a practical implementation guide and illustrative examples and case studies. It shows that a holistic approach of operational excellence driven by a data driven methodology can be applied equally to manufacturing, service or public sectors.
The business environment and global market dynamics are evolving and new challenges include climate change, green supply chain, emerging markets and a growing service sector. The methodology and thinking in Six Sigma are also changing. Fit Sigma: A Lean Green Approach to building Quality beyond Six Sigma takes into account the changes in these tools, challenges and opportunities. The book covers key developing areas such as the Sustainability and the Environment, Service operations, Events management, Project management, Small and medium enterprises, Non profit organizations, Supply chain management, and Emerging markets.
Keywords: Strategic Management