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Kao, Liz

Salesforce For Dummies

Kao, Liz - Salesforce For Dummies, ebook

28,25€

Ebook, ePUB with Adobe DRM
ISBN: 9781119576310
DRM Restrictions

Printing125 pages with an additional page accrued every 6 hours, capped at 125 pages
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Get up to lightning speed with this fully updated, bestselling guide to using Salesforce.com!

Salesforce.com For Dummies, 7th Editiongives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You’ll learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.

Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software. You’ll find out how to determine the right configuration to suit your business needs, and how to use apps, widgets, and tools topersonalize your system. Then, you’ll explore prospecting leads, managing accounts and partners, developing contacts, tracking products, calculating forecasts, and utilizing service and support.

  • Customize the new user interface with apps, widgets, and tools
  • Prospect leads, drive sales, and provide outstanding customer service
  • Manage contacts, identify opportunities, and analyze your results
  • Collaborate with colleagues using Chatter

More than 150,000 companies worldwide use Salesforce.com as their CRM solution—if you’re a new or existing user looking to maximize the potential of the new UI, this book has everything you need.

Keywords:

Salesforce.com; guide to salesforce.com; how to use salesforce.com; CRM; CRM solution; CRM solutions; Chatter; what is Chatter; using salesforce.com; bestselling guide to salesforce.com

Author(s)
 
Publisher
John Wiley and Sons, Inc.
Publication year
2019
Language
en
Edition
7
Page amount
416 pages
Category
Economy
Format
Ebook
eISBN (ePUB)
9781119576310
Printed ISBN
9781119576327

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