Operational Risk Management: Best Practices in the Financial Services Industry

OpRisk Awards 2020 Book of the Year Winner!

The Authoritative Guide to the Best Practices in Operational Risk Management

Operational Risk Management offers a comprehensive guide that contains a review of the most up-to-date and effective operational risk management practices in the financial services industry. The book provides an essential overview of the current methods and best practices applied in financial companies and also contains advanced tools and techniques developed by the most mature firms in the field.

The author explores the range of operational risks such as information security, fraud or reputation damage and details how to put in place an effective program based on the four main risk management activities: risk identification, risk assessment, risk mitigation and risk monitoring. The book also examines some specific types of operational risks that rank high on many firms' risk registers.

Drawing on the author's extensive experience working with and advising financial companies, Operational Risk Management is written both for those new to the discipline and for experienced operational risk managers who want to strengthen and consolidate their knowledge.

Keywords:

Operational risk management; financial services; financial industry regulation; digital business practices; online financial services; online banking; online trading; risk identification; risk assessment; risk mitigation; risk monitoring; internal financial fraud; external financial fraud; best practices financial industry; risk governance; risk transfer; risk prevention; root cause analysis; business crisis management; enterprise risk management; internal risk auditing; incident data collection; big data in operational risk; artificial intelligence in business; artificial intelligence in risk analysis