Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance

Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.

Keywords: performance, program, approaches, practitioners, proven, evaluation, handson, evaluations, scientificallybased, flexible, rigorous, internationallyknown evaluation, models, foundations, field, improvement, applicable, successful