Beyond Compliance is about a necessary change in the way businesses carry out compliance, from expensive mechanical ‘tick-boxing’ to a much more mature, intelligent and lower cost ‘judgment-based’ compliance which aims to prevent problems occurring rather than treating symptoms and adds value by enhancing customer experience, reducing errors and complaints, reducing reputational damage and regulatory risk. It would work as a reference book in business as well as an academic text.
This book includes:
•maturity matrices (a new measurement tool used in forthcoming ISO 37000)
•self-assessment exercises and how-to toolkits
•structured question banks
•overall route-map and accreditation system
Keywords: Business & Management Special Topics