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Revella, Adele

Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business

Revella, Adele - Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business, ebook

24,80€

Ebook, ePUB with Adobe DRM
ISBN: 9781118961667
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Printing72 pages with an additional page accrued every 11 hours, capped at 72 pages
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See your offering through the buyer's eyes for more effective marketing

Buyer Personas is the marketer's actionable guide to learning what your buyer wants and how they make decisions. Written by the world's leading authority on buyer personas, this book provides comprehensive coverage of a compelling new way to conduct buyer studies, plus practical advice on adopting the buyer persona approach to measurably improve marketing outcomes. Readers will learn how to segment their customer base, investigate each customer type, and apply a radically more relevant process of message selection, content creation, and distribution through the channels that earn the buyers' trust. Rather than relying on generic data or guesswork to determine what the buyer wants, the buyer persona approach allows companies to ask the buyer directly and obtain more precise and actionable guidance.

Buyer personas are composite pictures of the people who buy solutions, services or products, crafted through a unique type of interview with the people the marketer wants to influence. This book provides step-by-step guidance toward implementing the buyer persona approach, with the advice of an internationally-respected expert.

  • Learn who buys what, and why
  • Understand your buyer's goals and how you can address them
  • Tailor your marketing activities to your buyer's expectations
  • See the purchase through the customer's eyes

A recent services industry survey reports that 52 percent of their marketers have buyer personas, and another 28 percent expect to add them within the next two years – but only 14.6 percent know how to use them. To avoid letting such a valuable tool go to waste, access the expert perspective in Buyer Personas, and craft a more relevant marketing strategy.

Keywords: Strategic Marketing, Buyer Personas, How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business, Adele Revella, Buyer Persona Institute, marketing, customer composite, consumer messaging, marketing distribution, marketing content, customer-centric marketing, consumer decision making, marketing approach, marketing theory, marketing skills, ITSMA, effective marketing, understanding buyer personas, implementing buyer persona insights, customer insights, market research, marketing audience, customer reach, customer engagement, buyer persona usage, buyer persona workshop, marketing ideas, buyer persona, buyer personas, B2B marketing, B2B marketing strategy, messaging, sales enablement, content marketing, positioning, marketing plans

Author(s)
Publisher
John Wiley and Sons, Inc.
Publication year
2014
Language
en
Edition
1
Page amount
240 pages
Category
Economy
Format
Ebook
eISBN (ePUB)
9781118961667
Printed ISBN
9781118961506

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