Login

Kao, Liz

Salesforce.com For Dummies

Kao, Liz - Salesforce.com For Dummies, ebook

26,80€

Ebook, ePUB with Adobe DRM
ISBN: 9781118825846
DRM Restrictions

Printing130 pages with an additional page accrued every 6 hours, capped at 130 pages
Copy to clipboard5 excerpts

Your fun and easy introduction to Salesforce.com and its latest tools

The frontrunner in the customer relationship management (CRM) market, Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Salesforce.com For Dummies lends you an edge in building those relationships and managing your company?s sales, marketing, customer service, and support operations. With this accessible guide, you will learn how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.

  • Covers the latest enhancements to Salesforce.com, the world?s most popular customer relationship management software, and explains how to choose the right configuration to suit your business needs
  • Written by Salesforce.com insiders with years of expertise in CRM services
  • Details how to personalize your system, prospect leads, manage accounts and partners, develop contacts, track products, calculate forecasts, drive demand, utilize service and support, share insights with Chatter, enhance your online marketing, and more

Close deals faster, gain real-time visibility into sales, and collaborate instantly with help from Salesforce.com For Dummies.

Keywords: Office Productivity - Non-Microsoft (General & Suites), Salesforce, CRM tools, Salesforce for dummies, for dummies books, Customer relationship management, customer relationship management software, CRM, CRM software, salesforce.com, Chatter, Buddy Media, sales cloud, service cloud, CRM cloud services, guide to salesforce.com, dummies book on salesforce.com, introduction to salesforce.com, how to use salesforce.com, salesforce.com beginner book, salesforce.com beginner guide, beginner guide to salesforce.com, beginner book on salesforce.com, using salesforce.com

Author(s)
 
 
Publisher
John Wiley and Sons, Inc.
Publication year
2013
Language
en
Edition
5
Page amount
432 pages
Category
Information Technology, Telecommunications
Format
Ebook
eISBN (ePUB)
9781118825846
Printed ISBN
9781118822142

Similar titles