Bringing Citizen Voices to the Table: A Guide for Public Managers

This important resource offers seven field-tested strategies for public managers to help them maximize citizen engagement as they implement the President's Open Government Directive. The Core Strategies for Citizen Engagement are: Establish Links to Decision-Makers; Ensure Demographic Diversity; Create Opportunities for Informed Participation; Maximize Tools of Facilitated Deliberation; Discover Shared Priorities; Establish Clear Recommendations for Action; and Sustain Citizen Engagement. The book includes project and leadership case studies from major federal agencies that elucidate the seven strategies in the context of real-world issues and challenges.

Keywords: Public Administration & Management, Establish Links to Decision-Makers, Ensure Demographic Diversity, Create Opportunities for Informed Participation, Maximize Tools of Facilitated Deliberation, Discover Shared Priorities, Establish Clear Recommendations for Action, and Sustain Citizen Engagement, Janet Kutcher&rsquo, s Nuclear Regulatory Commission, David Pune&rsquo, s Federal Highway Administration, Patricia Bonner&rsquo, s Lean Nurse/Patricia Bonner, EPA&rsquo, s Tony Sas at Fish And Wildlife Service, Catherine Alexander&rsquo, s National Nanotechnology Coordination Office, Roger Benier&rsquo, s Center for Disease Control