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Waldron, Vincent R.

Communicating Emotion at Work

Waldron, Vincent R. - Communicating Emotion at Work, ebook

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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

Keywords: Organizations, Communication, Emotions

Author(s)
Publisher
John Wiley and Sons, Inc.
Publication year
2011
Language
en
Edition
1
Series
Key Themes in Organizational Communication
Page amount
200 pages
Category
Society
Format
Ebook
Printed ISBN
9780745680682

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