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Eunson, Baden

Conflict Management

Eunson, Baden - Conflict Management, ebook

21,10€

Ebook, ePUB with Adobe DRM
ISBN: 9781118395547
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Printing291 pages with an additional page accrued every 3 hours, capped at 291 pages
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Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

  • planning
  • goal setting
  • compromise
  • mediation

Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

Keywords: development; basics; managing; conflict; approaches; introduction; positions; negotiation; vii; glossary; negotiate; index; conclusion; styles; concessions; ready; control; able; spiral works; book

Author(s)
Publisher
John Wiley and Sons, Inc.
Publication year
2007
Language
en
Edition
1
Page amount
136 pages
Category
Economy
Format
Ebook
eISBN (ePUB)
9781118395547
Printed ISBN
9780731406517

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