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Wong, Tom

Salesforce.com For Dummies®

Wong, Tom - Salesforce.com For Dummies<sup>&#174;</sup>, ebook

24,80€

Ebook, ePUB with Adobe DRM
ISBN: 9780470948873
DRM Restrictions

Printing130 pages with an additional page accrued every 6 hours, capped at 130 pages
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The ideal introductory reference on salesforce.com—now fully updated throughout!

As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.

  • Walks you through the benefits and capabilities of the world’s most popular customer relationship management (CRM) software—salesforce.com

  • Covers the latest enhancements to salesforce.com and explains how to choose the right edition of salesforce.com to suit your business needs

  • Details how to personalize your system, manage accounts, develop contacts, manage activities, track products, calculate forecasts, drive demand, utilize service and support, and more

  • Addresses extending salesforce.com beyond CRM as well as migrating and managing your data

Get started solving common sales, marketing, client, and customer service challenges with salesforce.com—and make your business a force to be reckoned with!

Keywords: customer relationship management software, CRM, CRM software, salesforce.com, guide to salesforce.com, dummies book on salesforce.com, introduction to salesforce.com, how to use salesforce.com, salesforce.com beginner book, salesforce.com beginner guide, beginner guide to salesforce.com, beginner book on salesforce.com, using salesforce.com

Author(s)
 
 
Publisher
John Wiley and Sons, Inc.
Publication year
2011
Language
en
Edition
4
Page amount
432 pages
Category
Information Technology, Telecommunications
Format
Ebook
eISBN (ePUB)
9780470948873
Printed ISBN
9780470590713

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