Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management."
- Provides lessons learned and case studies from real experience
- Discusses key knowledge flow components, success factors and traps, and where to start
Covering topics such as the power of scaling, internal marketing, measuring success, cultural aspects of sharing, and the role of Web2.0, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work allows you to stay up-to-date with today's knowledge flow management, and implement best practices to position your organization to take advantage of all of its assets.
Keywords: organizational knowledge, knowledge management, business intelligence, knowledge sharing, knowledge flow management, measuring, roles innovation, skills management, knowledge, information, organizational silos, business silos, management, leadership, BI, dashboards