This volume of the popular Pfeiffer Annuals
series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual
puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual
features an international list of expert contributors.
Keywords: training professional’, s guide, training and communications, training and negotiation, training and negotiation, training and leadership, training and situational training, training and informal learning, training and trust, training and distance learning