-- Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc.
There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a comprehensive framework, language, and process that genuinely connects ?People? strategy with ?Business? strategy. It offers a research-based blueprint for looking at employee engagement with the same regularity and importance as any other aspect of the organization.
Keywords: Human Resource Management, Engagement, employee engagement, employee strategies, strategies for employees, people and business strategy, Employee Retention, Turnover, Selection, Tenure, Human Resources, Careers, Career Development, Leadership, Management, Organizational Surveys, Employee Surveys, Selection Testing, Selection Assessments, Accountability, Ownership, Empowerment, Employee Satisfaction, Training, Work Environment, Brad Federman, Performancepoint, Business, culture, Learning, Organizational Development, Productivity, Sales, Revenue, Profit, Profitability, Growth, Personal Responsibility, Recognition, Fear, Trust, Success, Self Interest, Gallup, Blanchard, Konexa, Hewitt, Blessing White, Zinger