No Excuses: A Business Process Approach to Managing Operational Risk

Why should a company have an operational risk management function and how should it be organized? No Excuses proposes that operational risk should be examined through the business processes, that is, the flows of business. It provides practical, how-to, step-by-step lessons and checklists to help identify and mitigate operational risks in an organization. As well, it shows how operational risk can be directly linked to the process flows of a business for all industries. CEOs, CFOs, COOs, CROs, CIOs, and CAOs will benefit from this innovative book.

Keywords: Robert H. Flast, operational risk, Basel II, business process management risk management, operational risk, operational risk management, ORM, enterprise risk, ERM, corporate risk, corporate governance, Sarbanes-Oxley, SOX, Basel II, business process, business process management, BPM