Since it was first published more than twenty years ago, The Effective Public Manager
has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.
Keywords: public management, public administrators, public administration, public sector, public service delivery, collaboration, public policy, public leadership, crisis management