From author of the acclaimed Improving Performance
that explored the concept of Value Management and technology, comes the next step resource that introduces the transformation model. It gives a preliminary description of the SOE phase, and covers the dimensions of the model. The book dissects each phase of the model, and describes what is accomplished along each dimension, the criteria to reach the next phase, and the key challenges of each phase (Stabilize, Optimize, Exploit in detail). It lays out the success factors for effective process design, improvement, and management.
Keywords: value management and technology, effective management of technology, the Three Levels, Nine-Cell Performance Model, Stabilize, Optimize, Exploit, Business-IT alignment model, effective process design, effective process improvement, effective process management