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Baker, Ronald J.

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

Baker, Ronald J. - Measure What Matters to Customers: Using Key Predictive Indicators (KPIs), ebook

63,00€

Ebook, PDF with Adobe DRM
ISBN: 9780470056271
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Printing56 pages with an additional page accrued every 13 hours, capped at 56 pages
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Keywords: BUSINESS & ECONOMICS / Accounting / Managerial BUS001040

Author(s)
Publisher
John Wiley and Sons, Inc.
Publication year
2007
Language
en
Edition
1
Page amount
188 pages
Category
Economy
Format
Ebook
eISBN (PDF)
9780470056271
Printed ISBN
9780471752943

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