Login

Lee, David

Microsoft CRM 3 For Dummies

Lee, David - Microsoft CRM 3 For Dummies, ebook

27,10€

Ebook, PDF with Adobe DRM
ISBN: 9780470052709
DRM Restrictions

Printing115 pages with an additional page accrued every 7 hours, capped at 115 pages
Copy to clipboard19 excerpts

Manage sales, service, and marketing processes all together

Find out how to manage customer information to make your business more productive

Whether you're completely new to customer relationship management (CRM) software or you just want the scoop on the newest version, this handy guide will get you going. Discover how to set up CRM 3, navigate and customize the system, use it to work with your accounts and contacts, collect leads, forecast sales, run reports, and much more.

Discover how to

* Develop and manage customer relationships

* Implement a sales process

* Set up security and access rights

* Generate quotes, orders, and invoices

* Manage leads and opportunities

* Create and use product catalogs

Keywords: COMPUTERS / Enterprise Applications COM005000

Author(s)
 
Publisher
John Wiley and Sons, Inc.
Publication year
2006
Language
en
Edition
1
Page amount
384 pages
Category
Information Technology, Telecommunications
Format
Ebook
eISBN (PDF)
9780470052709
Printed ISBN
9780471799450

Similar titles