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Long, John O.

ITIL® Version 3 at a Glance

Long, John O. - ITIL® Version 3 at a Glance, ebook

78,10€

Ebook, PDF with Adobe DRM
ISBN: 9780387773933
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Table of contents

1. Introduction
John O. Long

2. Service Strategy
John O. Long

3. Service Design
John O. Long

4. Service Transition
John O. Long

5. Service Operation
John O. Long

6. Continual Service Improvement
John O. Long

DRM-restrictions

Printing: not available
Clipboard copying: not available

Keywords: COMPUTERS / Computer Science COM014000

Author(s)
Publisher
Springer
Publication year
2008
Language
en
Edition
1
Category
Information Technology, Telecommunications
Format
Ebook
eISBN (PDF)
9780387773933

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