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Mills, Peter K.

Knowledge Services Management

Mills, Peter K. - Knowledge Services Management, ebook

28,90€

Ebook, PDF with Adobe DRM
ISBN: 9780387095196
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Table of contents

1. Defining Competitive Advantage in Knowledge Services
Peter K. Mills, Kevin M. Snyder

2. Understanding The Logic Of Knowledge Service Sustainability: Customer Alliances
Peter K. Mills, Kevin M. Snyder

3. Building Advantage: Managing Customer Alliances By Professional Distance
Peter K. Mills, Kevin M. Snyder

4. Building Knowledge Advantage: Internal Market Imperatives
Peter K. Mills, Kevin M. Snyder

5. Building Advantage: Management By Mistrust In Controlling Empowered Proventure Workers
Peter K. Mills, Kevin M. Snyder

6. Building Advantage: Designing The Right Structure For Knowledge Services
Peter K. Mills, Kevin M. Snyder

7. The Internal Promotion Of Ideas
Peter K. Mills, Kevin M. Snyder

8. Conclusion
Peter K. Mills, Kevin M. Snyder

Keywords: Economics/Management Science, Management/Business for Professionals, Management of Computing and Information Systems, Business/Management Science, general, Organization/Planning

Author(s)
 
Publisher
Springer
Publication year
2009
Language
en
Edition
1
Series
Service Science: Research and Innovations in the Service Economy
Category
Economy
Format
Ebook
eISBN (PDF)
9780387095196

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