New Public Management in Europe

1. Introduction
Vincent Homburg, Christopher Pollitt, Sandra Thiel

2. Convergence or Divergence: What has been Happening in Europe?
Christopher Pollitt

3. Public Management Reforms in Countries with a Napoleonic State Model: France, Italy and Spain
Walter Kickert

4. The Management and Control of Executive Agencies: an Anglo-Dutch Comparison
Sandra Thiel, Christopher Pollitt

5. Public-Private Partnership: a Two-Headed Reform. A Comparison of PPP in England and the Netherlands
Erik-Hans Klijn, Jurian Edelenbos, Michael Hughes

6. ‘New Public Managers’ in Europe: Changes and Trends
Sandra Thiel, Bram Steijn, Marine Allix

7. International Benchmarking of Public Organizations: a Critical Approach
Jan Hakvoort, Henk Klaassen

8. Will ICTs Finally Reinvent Government? The Mutual Shaping of Institutions and ICTs
Vincent Homburg, Ig Snellen

9. Hospital Performance Indicators: How and Why Neighbours Facing Similar Problems Go Different Ways — Building Explanations of Hospital Performance Indicator Systems in England and the Netherlands
Christopher Pollitt

10. New Public Management and Evaluation
Frans-Bauke Meer

11. Implementing NPM: a Complexity Perspective on Public Management Reform Trajectories
Geert Teisman, Arwin Buuren

12. Conclusions
Sandra Thiel, Christopher Pollitt, Vincent Homburg

Keywords: Business and Management, Operations Management, Management, Public Finance, Public Administration