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Finlay, Steven

The Management of Consumer Credit

Finlay, Steven - The Management of Consumer Credit, ebook

165,90€

Ebook, PDF with Adobe DRM
ISBN: 9780230582507
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Table of contents

1. Consumer Credit Management: An Introduction
Steven Finlay

2. Organizational Matters
Steven Finlay

3. Marketing
Steven Finlay

4. Predicting Consumer Behaviour
Steven Finlay

5. Customer Acquisition
Steven Finlay

6. Customer Management
Steven Finlay

7. Collections (Early Stage Delinquency)
Steven Finlay

8. Debt Recovery (Late Stage Delinquency)
Steven Finlay

9. Fraud
Steven Finlay

10. Provision, Capital Requirements and Basel II
Steven Finlay

Keywords: Finance, Banking, Risk Management, Business Finance, Public Finance

Author(s)
Publisher
Springer
Publication year
2008
Language
en
Edition
1
Page amount
224 pages
Category
Economy
Format
Ebook
eISBN (PDF)
9780230582507
Printed ISBN
978-1-349-28480-1

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