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Townend, Anni

Assertiveness and Diversity

Townend, Anni - Assertiveness and Diversity, ebook

69,10€

Ebook, PDF with Adobe DRM
ISBN: 9780230582019
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Table of contents

Part I. Overview of the Book

1. Introduction
Anni Townend

Part II. What is Assertiveness?

2. Philosophy of Assertiveness
Anni Townend

3. Positive Self-Assertion
Anni Townend

4. Assertive Communication
Anni Townend

5. Assertive Relationships
Anni Townend

6. Managing Conflict
Anni Townend

7. Dealing with Bullying
Anni Townend

Part III. Working with Personality Differences

8. Models for Working with Personality Differences
Anni Townend

9. Using the MBTI
Anni Townend

10. Using FIRO-B
Anni Townend

11. Belbin Team Roles
Anni Townend

12. The Learning Cycle and Learning Styles
Anni Townend

Part IV. Multicultural Differences, Differences of Sexual Orientation, and Gender Difference

13. Multicultural Differences
Anni Townend

14. Differences in Sexual Orientation
Anni Townend

15. Gender Difference
Anni Townend

16. Working with Multicultural Differences
Anni Townend

Part V. Assertiveness and Diversity in Organizations

17. Making the Business Case for Diversity
Anni Townend

18. Meeting the Work–Life Balance Needs of Employees
Anni Townend

19. Corporate Ombuds
Anni Townend

20. Workplace Counseling
Anni Townend

21. The Power of Assertive Relationships
Anni Townend

22. 360 Review Feedback
Anni Townend

23. Assertive Leadership
Anni Townend

24. Coaching
Anni Townend

25. Promoting Happiness at Work
Anni Townend

26. Conclusions
Anni Townend

Keywords: Business and Management, Human Resource Management, Business Strategy/Leadership

Author(s)
Publisher
Springer
Publication year
2007
Language
en
Edition
1
Page amount
288 pages
Category
Economy
Format
Ebook
eISBN (PDF)
9780230582019
Printed ISBN
978-1-349-54403-5

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