Applied Conversation Analysis

1. Six Kinds of Applied Conversation Analysis
Charles Antaki

2. ‘Some’ versus ‘Any’ Medical Issues: Encouraging Patients to Reveal Their Unmet Concerns
John Heritage, Jeffrey D. Robinson

3. Changing Interactional Behaviour: Using Conversation Analysis in Intervention Programmes for Aphasic Conversation
Ray Wilkinson

4. Improving Response Rates in Telephone Interviews
Douglas W. Maynard, Nora Cate Schaeffer, Jeremy Freese

5. Improving Ethnic Monitoring on a Telephone Helpline
Sue Wilkinson

6. Working with Childbirth Helplines: The Contributions and Limitations of Conversation Analysis
Celia Kitzinger

7. Simulated Interaction and Communication Skills Training: The ‘Conversation-Analytic Role-Play Method’
Elizabeth Stokoe

8. Should Mandatory Jobseeker Interviews be Personalised? The Politics of Using Conversation Analysis to Make Effective Practice Recommendations
Merran Toerien, Annie Irvine, Paul Drew, Roy Sainsbury

9. Giving Feedback to Care Staff about Offering Choices to People with Intellectual Disabilities
W. M. L. Finlay, Chris Walton, Charles Antaki

10. Reflecting on Your Own Talk: The Discursive Action Method at Work
Joyce Lamerichs, Hedwig Molder

11. Conversation Analysis Applied to User-Centred Design: A Study of Who ‘The User’ Is
Maria Egbert

12. A Psychoanalyst’s Reflection on Conversation Analysis’s Contribution to His Own Therapeutic Talk
Anssi Peräkylä

Keywords: Linguistics, Sociolinguistics, Communication Studies, Cognitive Psychology, Language Education