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Finlay, Steven

The Management of Consumer Credit

Finlay, Steven - The Management of Consumer Credit, ebook

138,25€

Ebook, PDF with Adobe DRM
ISBN: 9780230275225
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Table of contents

1. Consumer Credit Management: An Introduction
Steven Finlay

2. Organizational Matters
Steven Finlay

3. Marketing
Steven Finlay

4. Predicting Consumer Behaviour
Steven Finlay

5. Customer Acquisition
Steven Finlay

6. Customer Management
Steven Finlay

7. Collections (Early Stage Delinquency)
Steven Finlay

8. Debt Recovery (Late Stage Delinquency)
Steven Finlay

9. Fraud
Steven Finlay

10. Funding and Provision
Steven Finlay

11. Capital Requirements
Steven Finlay

Keywords: Business and Management, Business Finance, Business Strategy/Leadership, Risk Management, Management, Public Finance, Banking

Author(s)
Publisher
Springer
Publication year
2010
Language
en
Edition
Second Edition
Page amount
277 pages
Category
Economy
Format
Ebook
eISBN (PDF)
9780230275225
Printed ISBN
978-1-349-31546-8

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