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American Dental Association, ADA

The Power of Customer Service

The Power of Customer Service

29,90€

PDF with Adobe DRM
ISBN: 978-1-935201-07-6
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Make your practice soar through exceptional customer service! Learn how office décor, location, your dental team’s attitude, and other factors influence patients’ opinions of your practice. Discusses high-tech tools for customer service—practice Web sites, electronic newsletters, digital X-rays, and intraoral cameras—as well as tools to manage patient anxiety.

Keywords: dental, practice, management, dentist, staff, training, customer, service, ADA

Author(s)
Publisher
American Dental Association
Publication year
2007
Language
en
Edition
1
Category
Medicine, Health Care, Mode
Format
Ebook
eISBN (PDF)
978-1-935201-07-6