Revised with addition of the assessment form. Available in printed form and as an e-book, in English and Finnish.
A self assessment workbook that provides guidance on quality management in projects of varying complexity, duration, environment and product or process.
Examples of the thinking and methodology behind successful and average organisations provide concrete understanding of ISO 10006.
"The book is inspiring and thought-provoking and is very suitable as a tool for self-assessment for people involved in project activities, regardless of the size of the organisation. It can also be used for training project managers and other personnel. The writers' experience and expertise are reflected in the clarity of the contents. The essential has been crystallised in an outstanding way." Pirjo Janhunen, Supply Management Lead, Honeywell.
Keywords: business management, organisational management, project management, project planning, project organisation, risk management, management responsibility, resource management, resource planning, measurement, measurement system, iso 10006, certification, purchasing, customer satisfaction, self-assessment, quality management, quality management system, operating system, quality management, process management, product development, service development, resource management, management system, products, services, customer relations, development, development management, continuous improvement, change management, customer needs, competitiveness, measurement, quality policy, quality plan, management review, product development, product planning, auditing, internal auditing, continuous improvement of the qualification, product requirements, competitiveness