Roberts-Phelps, Graham
The Concise Guide to Telephone Tactics
Everything you will ever need to know about using the telephone in business by expert sales trainer Graham roberts-Phelps. it is divided into four sections; telephone tactics for suctomer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.
- Author(s)
- Roberts-Phelps, Graham
- Publisher
- Thorogood
- Publication year
- 2004
- Language
- en
- Edition
- 1
- Page amount
- 210 pages
- Category
- Economy
- Format
- Ebook
- eISBN (PDF)
- 1-85418-278-1