Customer Relations

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Customer Care Excellence See details >	Reseptejä asiakassuhteisiin - Asiakasta ei jä… See details >	Why CRM Doesn't Work See details >	The Professional Personal Chef See details >

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101 Ways to Improve Customer Service	54,60 €	>
Aftersales Management	35,00 €	>
Anticipate: Knowing What Customers Need Before They Do	24,80 €	>
Beyond the Familiar, Desktop Edition (XML)	26,80 €	>
Chief Customer Officer: Getting Past Lip Service to Passionate Action	30,20 €	>
Chocolates on the Pillow Aren't Enough	14,90 €	>
Competing in a Service Economy	32,40 €	>
Customer Care Excellence: How to Create an Effective Customer Focus	29,55 €	>
Hospitality Employee Management and Supervision	59,20 €	>
Hospitality Strategic Management: Concepts and Cases	76,10 €	>
Hotel Front Office Management	81,10 €	>
How to Be a Fierce Competitor	19,90 €	>
How to Talk to Customers	22,80 €	>
Human Resources Management in the Hospitality Industry	66,00 €	>
Indispensable	28,90 €	>
It's All About Service	26,90 €	>
Loyalty Myths	26,90 €	>
Marketing in the Participation Age	29,80 €	>
Myynnin ajokortti	35,00 €	>
Myynninmurtajat - 20 uskomusta b2b-myynnistä	49,00 €	>
Palvelutapahtuma ja asiakkaan kohtaaminen	47,00 €	>
Passionate and Profitable	30,20 €	>
Pay Attention!	24,80 €	>
Pelisilmää asiakaskohtaamisiin - Arjen taktiikkaa myyntiin	39,00 €	>
Planting Flowers, Pulling Weeds	44,70 €	>

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