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Information and Communication Technologies in Tourism 2008

 
Author(s)  O’Connor, Peter
Höpken, Wolfram
Gretzel, Ulrike
Publisher  Springer
Publication year  2008
Language  en
Edition  1
Imprint  Springer Vienna - Vienna
Price  184,44 €

     ISBN 9783211772805
 
 
DRM Restrictions
Printing  Not allowed
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Table of contents

1. Recommender Systems in Tourism

1. Adaptive Recommender Systems for Travel Planning
Tariq Mahmood, Francesco Ricci, Adriano Venturini, Wolfram Höpken

2. A Comparative Study of Continuous and Discrete Visualisation of Tourism Information
Sudarshan Venkataiah, Nalin Sharda, Mohan Ponnada

3. Evaluating Recommender Systems in Tourism — A Case Study from Austria
Markus Zanker, Matthias Fuchs, Wolfram Höpken, Mario Tuta, Nina Müller

2. User Generated Content in Tourism

4. Use and Impact of Online Travel Reviews
Ulrike Gretzel, Kyung Hyan Yoo

5. User-Generated Content and Travel: A Case Study on Tripadvisor.Com
Peter O’Connor

6. RevisiTour: Enriching the Tourism Experience With User-Generated Content
Youn-ah Kang, John Stasko, Kurt Luther, Avinash Ravi, Yan Xu

3. Online Communities

7. Web 2.0: A study of online travel community
Jin Young Chung, Dimitrios Buhalis

8. Influence of an Online Travel Community on Travel Decisions
Irem Arsal, Sheila Backman, Elizabeth Baldwin

9. MySpace, My Friends, My Customers
Patricio Carrera, Chia-Yu Chiu, Pailin Pratipwattanawong, Somjai Chienwattanasuk, Sharifah Fatimah Syed Ahmad, Jamie Murphy

4. Web Services

10. Web Services as a technology to support a global tourism offer
Rodolfo Baggio, Magda Antonioli Corigliano, Massimo Monetti

11. A Product Line Architecture for Evolving Intelligent Component Services in Tourism Information Systems
J. O Daramola, M. O Adigun, O. O. Olugbara

12. Mash-up Applications for Small Destination Management Organizations Websites
Maria Teresa Linaza, Frederik Lölhöffel, Ander Garcia, Carlos Lamsfus, Aurkene Alzua-Sorzabal, Ainhoa Lazkano

5. Web 2.0 and Tourism

13. Websites and Virtual Realities: a Useful Marketing Tool Combination? An Exploratory Investigation
Brigitte Stangl, Christian Weismayer

14. An Exploratory Field Study of Web 2.0 in Tourism
Roland Schegg, Andreas Liebrich, Miriam Scaglione, Sharifah Fatimah Syed Ahmad

15. A Web 2.0 Tourism Information System for Accessible Tourism
Wolfgang Drews

6. Dynamic Packaging

16. Some Critical Remarks on Dynamic Packaging from the Perspective of SMEs and Small Tourism Destinations
Mark Markus, Markus Lassnig

17. Dynamic Packaging using a Cluster-based Demographic Filtering Approach
Andreas Jagersberger, Klemens Waldhör

18. Tourist Activated Networks: Implications for Dynamic Packaging Systems in Tourism
Florian Zach, Ulrike Gretzel, Daniel R. Fesenmaier

7. Destination Management Systems

19. Information Elements on DMO-Websites: Alternative Approaches for Measuring Perceived Utility
Karin Teichmann, Andreas H. Zins

20. Implementation of a Destination Management System Interface in Tourist Information Centres and its Impact
François Bédard, Marie Claire Louillet, Alix Verner, Marie-Claude Joly

21. Evolving Destination Systems: VisitScotland.com
Roberto Daniele, Andrew J. Frew

8. Hotel Electronic Distribution I

22. Consumers’ Preferred Criteria for Hotel Online Booking
Astrid Dickinger, Josef Mazanec

23. Analyzing a Hotel Website’s Access Paths
Rosanna Leung, Rob Law

24. A Study of Information Richness and Downloading Time for Hotel Websites in Hong Kong
ShanShan Qi, Rosanna Leung, Rob Law, Dimitrios Buhalis

9. Hotel Electronic Distribution II

25. Adoption of E-mail Marketing in the Hotel Sector
Matthias Fuchs, Mario Tuta, Wolfram Höpken

26. Selling Accommodation Packages in Online Auctions — The Case of eBay
Matthias Fuchs, Wolfram Höpken, Alexander Eybl, Jürgen Ulrich

27. Evolving Internet Use by Malaysian Hotels
Noor Hazarina Hashim, Sharifah Fatimah Syed Ahmad, Jamie Murphy

10. Mobile Technology and Tourism

28. Evaluation of a Web-based and Mobile Ski Touring Application for GPS-enabled Smartphones
Elisabeth Haid, Günter Kiechle, Nicolas Göll, Martin Soutschek

29. Mobile Devices as Substitute or Supplement to Traditional Information Sources: City Tourists, Mobile Guides and GPS navigation
Ingvar Tjostheim, Daniel R. Fesenmaier

30. Passages to Medieval Archipelago: From Mobile Information Technology to Mobile Archaeological Information
Isto Huvila, Kari Uotila, Jari-Pekka Paalassalo, Jesse Huurre, Sonja Veräjänkorva

11. Travel Technology

31. Technological Innovations in the Passenger Process of the Airline Industry: A Hypotheses Generating Explorative Study
Patrick S. Merten, Stephanie Teufel

32. New Distribution Channels and Business Strategies for Location-based Travel Agencies
Anita Zehrer, Peter Möschl

33. New Zealand Travel Agents in the Internet Era: Spatial Differences in ICT Impact, Adoption and Perception
V. Garkavenko, S. Milne

12. Tourism Destinations

34. The Impact of WiMAX on Tourist Destinations
Dimitrios Buhalis, Luca Pistidda

35. Designing Interactions in Tourism Mediascape — Identification of Patterns for Mobile 2.0 Platform
Iis P. Tussyadiah, Daniel R. Fesenmaier, Youngjin Yoo

36. A Case Study on Automating Information Aggregation Processes in Information Centres
Markus Bauer, Christoph Herzog, Hannes Werthner, Birgit Dippelreiter, Kathrin Prantner

13. Techonlogy Acceptance

37. Enhancing Cultural Tourism e-Services through Heritage Interpretation
Nicole Mitsche, Sofia Reino, Dan Knox, Ulrike Bauernfeind

38. Open Space — a Collaborative Process for Facilitating Tourism IT Partnerships
Philip Alford

39. Determinants of Restaurant Employees’ Technology Use Intention: Validating Technology Acceptance Model with External Factors via Structural Equation Model
Sunny Ham, Woody G. Kim, Hazel W. Forsythe

14. Knowing the Customer

40. etBlogAnalysis —Mining Virtual Communities using Statistical and Linguistic Methods for Quality Control in Tourism
Klemens Waldhör, Alexander Rind

41. Developing and Implementing an eCRM 2.0 Strategy: Usage and Readiness of Greek Tourism Firms
Marianna Sigala

42. Mobile Positioning Based Tourism Monitoring System: Positium Barometer
Rein Ahas, Erki Saluveer, Margus Tiru, Siiri Silm

15. Search and Travel

43. Identifying the Online Tourism Domain: Implications for Search Engine Development for Tourism
Zheng Xiang, Daniel R. Fesenmaier

44. Personalisation and Situation Awareness of the Search Process in Tourism
Sven Döring, Timotheus Preisinger

45. Investigating the Effects of Product Type on Online Decision-Making Styles
Young A Park, Ulrike Gretzel

16. Managing Tourism Technology

46. The Virtual Dimension in Tourism: Criteria Catalogue for the Assessment of eTourism Applications
Lydia Bauer, Philipp Boksberger, Josef Herget, Sonja Hierl, Noelene Orsolini

47. Context-based Adaptation of Ubiquitous Web Applications in Tourism
Wolfram Höpken, Markus Scheuringer, Dirk Linke, Matthias Fuchs

48. Acquisition and Relevance of Geotagged Information in Tourism
Astrid Dickinger, Arno Scharl, Hermann Stern, Albert Weichselbraun, Karl Wöber

17. Tourism Networks

49. Employing’ social Network Analysis’ to Influence Tourism Events Decision-Making: A Pilot Study
G. Michael McGrath

50. Capability Maturity Models for SMEs and Collaborative Networked Organisations in Tourism
Mike Peters, Josef Withalm, Walter Wölfel

51. e-Destination Structure: a Network Analysis Approach
Joana Miguéns, Adriana Corfu

 
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