The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business

The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today.

• Build or retrofit your organization for new ways of working and collaboration by using knowledge management

• Adapt to today's most popular ways to collaborate such as social networking

• Overcome organization silos, knowledge hoarding and "not invented here" resistance

• Take advantage of emerging technologies and mobile devices to build networks and share knowledge

• Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster

Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management.

Keywords: new edge in knowledge, Carla O’Dell, Cindy Hubert, If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice, Lost Knowledge, David W. DeLong, Working Knowledge, Tom Davenport, Larry Prusak, The Knowing-Doing Gap, Jeffrey Pfeffer, Robert I. Sutton, The Complete Idiot's Guide to Knowledge Management, Melissie Clemmons Rumizen,  , best practices, turning knowledge into action, lessons learned, communities of practice, networks, transfer of best practices, people management practices, measurement, employee engagement, knowledge sharing, collaboration, wisdom, Web 2.0, Enterprise 2.0, social media, social computing, knowledge assets, Fac, Twitter, social networking, rating systems, tacit knowledge, information management, multitasking, information overload, mobile devices, iPhone, BlackBerry, Malcolm Gladwell, Common Knowledge, Nancy Dixon, knowledge flow, knowledge management maturity, levels of KM maturity, knowledge retention, expertise location, change management, APQC, American Productivity & Quality Center, knowledge management practices, best practices in knowledge management, how to do knowledge management, what is knowledge management, how to use knowledge management, measurement, ROI, how to measure knowledge management,  , IBM, ConocoPhillips, Royal Dutch Shell, MITRE, NASA, El Paso, Marathon, U.S. Navy, U.S. Army, Amazon, Netflix, Schlumberger, Michelin, Fluor, Credit Suisse, APQC, American Productivity & Quality Center  ,