Sherman, H. David
Service Productivity Management
Table of contents
1. Management of Service Organization Productivity
2. Data Envelopment Analysis Explained
3. DEA Concepts for Managers
4. Solving DEA Using
5. DEA Model - Extensions
6. Managing Bank Productivity
7. Quality-Adjusted DEA (Q-DEA)
8. Applying DEA to Health Care Organizations
9. Government Productivity Management
10. Multidimensional Quality-of-Life Measure
11. Hedge Fund Performance Evaluation
Keywords: Economics/Management Science, Operations Research/Decision Theory, Management, Econometrics, Engineering Economics, Organization, Logistics, Marketing, Industrial and Production Engineering, Business/Management Science, general
- Author(s)
- Sherman, H. David
- Zhu, Joe
- Publisher
- Springer
- Publication year
- 2006
- Language
- en
- Edition
- 1
- Page amount
- 350 pages
- Category
- Economy
- Format
- Ebook
- eISBN (PDF)
- 9780387332314
