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Benchmarking for Best Practice

 
Author(s)  Zairi, Mohamed
Publisher  Elsevier
Publication year  1998
Language  en
Edition  1
Imprint  Butterworth-Heinemann
Page amount  512 pages
Price  52,38 €

     ISBN 9780080499994
 
 
DRM Restrictions
Printing  Not allowed
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Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading.

.It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.

Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including 'Practical Benchmarking' in 1992.
 
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