Login

American Dental Association, ADA

The Power of Customer Service

American Dental Association, ADA - The Power of Customer Service, ebook

26,50€

Ebook, PDF with Adobe DRM
ISBN: 978-1-935201-07-6
DRM Restrictions

PrintingNot allowed
Copy to clipboardNot allowed

Make your practice soar through exceptional customer service! Learn how office décor, location, your dental team’s attitude, and other factors influence patients’ opinions of your practice. Discusses high-tech tools for customer service—practice Web sites, electronic newsletters, digital X-rays, and intraoral cameras—as well as tools to manage patient anxiety.

Keywords: dental, practice, management, dentist, staff, training, customer, service, ADA

Author(s)
Publisher
American Dental Association
Publication year
2007
Language
en
Edition
1
Category
Medicine, Health Care, Mode
Format
Ebook
eISBN (PDF)
978-1-935201-07-6

Similar titles